After reading the lesson I learned two different strategies to resolve this conflict from our text book Real Communication:
1. I enjoyed reading the Steps to a Supportive Climate, which suggests to focus on facts, be open for discussion, ask for help, and be assertive in order to achieve a supportive climate.
In my conflict I could have been assertive and asked for a review of my lesson instead of waiting on the program leader to inquire. This could have prevented frustration on the day of the lesson.
2. Compromising, when both parties has to give something up is another concept that can be used to resolve conflict.
In my conflict the program leader could have compromised by giving some free range of the creative arts lesson vs. the entire lesson. More control or structure could have been more gratifying.
Reference
O'Hair, D., Wiemann, M., Mullin, D. I., & Teven, J. (2015). Real communication (3rd. ed). New York: Bedford/St. Martin's.
Reference
O'Hair, D., Wiemann, M., Mullin, D. I., & Teven, J. (2015). Real communication (3rd. ed). New York: Bedford/St. Martin's.
- Chapter 8, "Managing Conflict in Relationships pg. 222-223"
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